OpenWay® Riva IoT solution for electricity
and gas with Itron Total Outcomes will help transform customer
experience and improve reliability
Itron, Inc. (NASDAQ: ITRI), a world-leading technology and services
company dedicated to the resourceful use of energy and water, has signed
a contract with Vectren Energy Delivery of Indiana – South (Vectren), a
subsidiary of Vectren Corporation, to modernize its energy grid.
Vectren provides energy delivery services to 250,000 electricity and gas
customers in southwestern Indiana and will install Itron’s OpenWay Riva
IoT solution throughout its South territory to support customer
experience transformation efforts. Vectren will also take advantage of
Itron Total Outcomes, which provides cloud-based Software-as-a-Service
(SaaS) applications for the operation of the system and analytics-based
business outcomes. The project builds on Vectren’s successful roll-out
of automated meter reading for 600,000 gas customers in Indiana (North)
and 300,000 customers in Ohio.
Itron’s OpenWay Riva solution will give Vectren a highly secure and
resilient multi-application network infrastructure and technology
platform that features distributed computing power at every level of the
network, including in every electric meter. This enables real-time
analysis of data and secured peer-to-peer communication among meters and
intelligent devices within the network to manage rapidly changing grid
conditions. The solution also features adaptive communications
technology to deliver high-performance communications with reliable
connectivity in all types of service environments.
With these capabilities, Vectren can deliver new services and value to
its customers. The utility will virtually eliminate estimated meter
reads and give customers detailed insights into daily electricity and
gas usage, helping them better manage their energy consumption and costs.
In addition to smart metering capabilities, Vectren’s OpenWay Riva
solution will include a new distributed outage management application to
improve outage detection and analysis. Vectren will be positioned to
take advantage of additional OpenWay Riva distributed computing
capabilities, including apps for demand side management; theft
detection; high impedance detection; high gas usage alerts at residences
and other safety diagnostics; transformer load management; and tools to
manage distributed energy resources.
“Vectren is committed to delivering safe and reliable energy services,
and we’re committed to delivering innovative solutions that provide an
exceptional and personalized customer experience,” said Dan Bugher,
senior vice president of customer experience at Vectren. “After an
extensive evaluation, we concluded that Itron continues to be the right
partner and OpenWay Riva is the right technology to help us meet these
commitments for our customers and integrate well with our expanding
customer service platform.”
“By choosing OpenWay Riva and Itron Total Outcomes, Vectren is deploying
a highly capable smart metering solution that will deliver immediate
operational and customer service benefits,” said Mark de Vere White,
president of Itron’s Electricity business line. “More importantly, from
a strategic standpoint, Vectren recognizes the vital role that edge
intelligence, peer-to-peer communications and distributed computing
capability at every customer premise will play in building a
next-generation energy services company. Only our OpenWay Riva solution
provides that platform for the future and by using Itron Total Outcomes,
Itron will be able to help Vectren substantially accelerate its pace of
innovation.”
About Itron
Itron is a world-leading technology and services company dedicated to
the resourceful use of energy and water. We provide comprehensive
solutions that measure, manage and analyze energy and water. Our broad
product portfolio includes electricity, gas, water and thermal energy
measurement devices and control technology; communications systems;
software; as well as managed and consulting services. With thousands of
employees supporting nearly 8,000 customers in more than 100 countries,
Itron applies knowledge and technology to better manage energy and water
resources. Together, we can create a more resourceful world. Join us: www.itron.com.
Itron® and OpenWay® are registered trademarks of
Itron, Inc. All third-party trademarks are property of their respective
owners and any usage herein does not suggest or imply any relationship
between Itron and the third party unless expressly stated.
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