Important account information now available at the swipe of a finger
BGE
recently launched its free mobile app, which allows customers to easily
access account information on the go. Featuring fingerprint login, push
alerts and paying with one easy slide, the app makes it simple for
residential and commercial customers to manage accounts on smartphones
and tablets.
“We are always looking to create more options for our customers to
interact with us in the ways that are most convenient to them,” said
Rodney Oddoye, vice president of customer operations and chief customer
officer for BGE. “Mobile is increasingly the preferred platform for many
people, so we are excited to make it easier than ever for customers to
manage their BGE experience through an app.”
The BGE
app allows customers to:
-
View energy usage
-
View Energy Savings Day credits
-
Adjust PeakRewards℠ thermostats
-
Receive alerts and set preferences
-
Make payments and compare bills
-
Review account history, usage data and trends
-
View a bill forecast and sign up for ePay
-
Sign up for eBill paperless billing
-
Report power outages, check service restoration status and view the
outage map
-
Manage multiple accounts at once
More than 20,000 BGE customers have already downloaded an initial
version of the app, with limited features released in late 2017, and
will receive additional features when they update their app. The
expanded-featured BGE app is available today at the Apple
Store or GooglePlay.
Click here
to see mobile app ad.
BGE,
founded in 1816 as the nation’s first gas utility and headquartered in
Baltimore, is Maryland’s largest natural gas and electric utility. The
company’s approximately 3,200 employees are committed to safe and
reliable power delivery to more than 1.25 million electric customers and
more than 650,000 natural gas customers in central Maryland, as well as
enhanced energy management, conservation, environmental stewardship and
community assistance. J.D. Power’s 2017 Electric Utility Business
Customer Satisfaction Study SM ranked BGE
highest in customer satisfaction with business electric service in the
east among large utilities. The company also has an estimated annual
economic impact of $5 billion of output in its service area, supporting
more than 9,500 local jobs and producing $923 million in labor income.
BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation’s
leading competitive energy provider. Like us on Facebook
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View source version on businesswire.com: http://www.businesswire.com/news/home/20180206006505/en/
Copyright Business Wire 2018
Source: Business Wire
(February 6, 2018 - 5:35 PM EST)
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